Hi everyone. If you have any further questions, please email us at firstname.lastname@example.org Please allow 24 hours for a response.
**Please note: Nerdartistry reserves the right to update or change shipping at any time. **
NERDATISTRY FABRICS IS NOT RESPONSIBLE FOR PACKAGES GETTING LOST, STOLEN OR DAMAGED AFTER i DROP IT OFF AT THE POST OFFICE OR UPS.
IF YOU OPT OUT OF ROUTE PROTECTION AND SOMETHING HAPPENS TO YOUR PACKAGE, IT IS NOT THE RESPONSIBLITIY OF NERDARTISTRY TO REPLACE IT OR OFFER YOU A REIMBURSMENT.
**Please note: Since Covid, the USPS has been over run with more packages than they can handle. Shipping may take longer than normal. Please know this is out of our control. We can not control what happens to a package once it is picked up by the USPS.
We no longer require a signature at delivery for order over $100. Please note. If this is something you would like, we are more than happy to pay the $2.70 for that piece of mind. You must email us at email@example.com and let us know you would like signature at delivery along with your order number. If the order is under $100, we do not cover this charge because the USPS insures packages up to $100.
We use the USPS Priority Mail automated shipping calculator for shipping. This requires us to send in poly bags. We do double the poly bags to protect your fabric or vinyl. Vinyl is still sent rolled. We use extra strong poly bags. We do understand that some customer prefer their fabric or vinyl be sent in a box. We have no problem honoring your request. You must send us an email to firstname.lastname@example.org and let us know you would prefer your items be sent in a box. You must include your order number. We will send you an invoice for the difference in shipping. If the invoice isn't paid before I go to ship your items, it will be sent in a poly bag.
If you order more than 7 yards of cotton spandex or more than 15 yards of cotton woven or a mixture of fabric that won't fit in a poly bag, your fabric will be wrapped on a fabric bolt and placed in two extra strength poly bags and set UPS. Of course the same will go as above where if you want it shipped in a box, we will be more than happy to honor it. BUT YOU ARE RESPONSIBLE FOR THE DIFFERENCE IN SHIPPING.
Just a side note: shipping in boxes is drastically more expensive. I can ship 13 yards of cotton spandex wrapped on a bolt in two poly bags for $14. To ship that in a box it would be closer to $45.
Please note: Paypal orders: Due to the policies Paypal has, I can only ship to the address you have in Paypal. If your address is not correct in PayPal you MUST correct it in PayPal.
Buyer is responsible for the returned shipping cost! We will ONLY refund the shipping cost if there is a flaw in the fabric.
Retail & Pre-Order will be shipped separately and cannot be combined for any reason.
Our Pre-Order Fabrics, Pre-Order Hardware, and Retail items all have different turnaround times. If your order contains items from more than one of these categories, you WILL BE charged a different shipping rate for the items in each category. For Example: If you order 1 yard of pre-order fabric, 1 pre-order hardware item, and 1 retail item, you will be charged 3 separate shipping charges as these items have different turnaround times for shipping.